Privacy Policy

Key Details

This website privacy policy describes how MUM Ltd protects and makes use of the information you give the company when you use this website.  If you are asked to provide information when using this website, it will only be used in the ways described in this privacy policy.  This policy is updated from time to time. The latest version is published at mumhelps.com/privacy and was updated on 1st August 2018.  If you have any questions about this policy, please email claire@mum.com or write to MUM Ltd at the registered address.

Introduction

We gather and use certain information about individuals in order to provide recruitment and associated services and to enable certain functions on this website.  We also collect information to better understand how visitors use this website and to present them with timely and relevant information.

What data we gather.

We may collect the following information: •Name and job title •Contact information including email address •Demographic information, such as postcode, preferences and interests •Website usage data •CVs, employment history and job application data •Other information relevant to client and candidate enquiries •Other information pertaining to special offers and surveys

How we use this data.

Collecting this data helps us to understand what you are looking for from our company, enabling us to service your enquiry or job application as well as deliver improved products and services.  Specifically, we may use data: •for our own internal records •for matching candidates with clients •to improve the products and services we provide •to contact you in response to a specific enquiry •to customise the website for you •to send you promotional emails about products, services and other offers we think might be relevant to you •to send you promotional mailings or to call you about services, products or other offers we think might be relevant to you •to contact you via email, mail or telephone for market research purposes.  (Any contact is in accordance with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and Data Protection Act 1998).

Cookies and Security

What is a cookie

A Cookie is a small file placed on your computer’s hard drive.It enables our website to identify your computer as you view different pages on our website.  Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you. They also enable us to see information such as how many people use the website and what pages they tend to visit

How we use cookies.

We may use cookies to: •analyse our web traffic using an analytics package. Aggregated usage data helps us to improve the website structure, design, content and functions. •identify whether you are signed into our website. A cookie allows us to check whether you are signed into the site, which may give you access to extra functionality. •test content on our website. For example, we may conduct “split tests”, so that 50% of our visitors see one piece of content and the other 50% see a different piece of content. •store information about your preferences. The website can then present you with information you will find more relevant and interesting. •recognise when you return to our website. We may show you relevant content or provide functionality you used previously.  Cookies do NOT provide us with access to your computer or any information about you, other than that which you choose to share with us.

Controlling cookies.

You can use your web browser’s cookie settings to determine how our website uses cookies. If you do not want our website to store cookies on your computer or device, you should set your web browser to refuse cookies.  However, please note that doing this may affect how our website functions. Some pages and functions may become unavailable to you.  Unless you have changed your browser to refuse cookies, our website will issue cookies when you visit it.  To learn more about cookies and how they are used, visit All About Cookies.

Controlling information about you.

When you fill in a form or provide your details on our website, you may see one or more tick boxes allowing you to: •opt in to receive marketing communications from us by email, telephone, text or post. •opt in to receive marketing communications from our third party partners by email, telephone, text or post.  If you have agreed that we may use your information for marketing purposes, you can change your mind easily, either by clicking the unsubscribe option in an email from us or by emailing or writing to us at the address shown on our contact page.  We will NEVER lease, distribute or sell your personal information to third parties unless we have your permission or the law requires us to do so.  Where you have applied for a job, we may pass your information to the relevant client and we may contact any employer or other relevant person cited on your cv for references, whether or not they are named as a referee, except where you have specifically requested that they are not contacted prior to any job offer.  Any personal information we hold about you is stored and processed under our Data Protection Policy, in accordance with the Data Protection Act 1998.

Security

We will always hold your information securely.  To prevent unauthorised disclosure or access to your information, we have implemented strong physical and electronic security safeguards.  We also follow stringent procedures to ensure we work with all personal data in line with the Data Protection Act 1998.

Links from our website.

Our website may contain links to other websites.  Please note that we have no control over websites outside the mumhelps.com domain. If you provide information to a website to which we link, we are not responsible for its protection and privacy.  Always be wary when submitting data to websites. Read the site’s data and privacy protection policies fully.